Stay

Policies

Go Green policy

The rewards of going green

When saying yes to the “Go Green” program you are doing your part in helping us reduce the number of products and energy consumed during daily room maintenance.

*Please Note: At this time housekeeping services are ‘by request’ only for multiple night stays


Check in

Check in is 4 p.m. At check in the registered guest responsible for the room must be at least 19 years of age and provide a valid credit card in their name along with 1 piece of government-issued photo identification. Should you arrive early for check in, we can store your luggage until your room is ready to be occupied.

Check out

Check out is 11 a.m. Please return your room keys at the front desk and one of our front desk staff will go over your invoice. Any non complementary consumables like room amenities, robes etc. that you wish to purchase will be added after you leave if they are not disclosed at check out.

Cancellation policy

24 hour cancellation policy in effect at all times. You will be charged one night’s room and taxes for cancellations made less than 24 hours before your planned stay.

Group cancellation policy

We require guests to confirm 3 days in advance of your group size and room blocks. You will be billed accordingly with your initial group size for cancelled rooms after this time.

Smoking

We are a 100% non-smoking hotel. Rooms that are smoked in must be reconditioned before they are deemed safe to rent again. Guests who breach our non-smoking policy will be responsible for the additional cleaning and reconditioning costs incurred at a minimum expense of $250.

Children 15 and under stay FREE

We are happy to welcome young guests free of charge! Please enjoy our variety of accommodations options for families and larger groups.

Pets

We’re pet friendly! We have made one floor of our hotel available for those who wish to bring their furry friends. Pet rates are $50 per pet per stay but there is limited space so be sure to request a pet friendly room upon booking.

Parking

We are pleased to offer Valet Service Wednesday through Sunday at noon for $22/day with in/out privileges. Valet parking is limited and is first come, first served.

There is also plenty of access to self-parking in city parkades. The city parkade rates are: first hour free, second and third hours are $2 per hour, and anything after that is $3 per hour to a maximum of $16 per day. Parking is free after 6 p.m. on Sundays and holidays. On-street parking is $4.50 per 90 minutes maximum and free from 6 p.m. until 9 a.m. daily. On Sundays, on-street parking has a four-hour time limit, with a fee of $2 per hour in 90 minutes zones and $1 per hour in other areas downtown.